Return Policy

1. Returns

At Vinato, we want you to be completely satisfied with your purchase. If you are not satisfied, you may return eligible items within 30 days of receipt.

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2. Conditions for Returns

To qualify for a return:

• Items must be unused, in the original packaging, and in the same condition as when you received them.

• Certain products, such as customized or personal care items, may not be eligible for return.

3. How to Initiate a Return

To start a return, please contact our support team at vinato@vinato.top with your order number and reason for return. Our team will guide you through the return process.

4. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved returns will be refunded using the original payment method within 7–10 business days.

5. Return Shipping

Customers are responsible for return shipping unless the return is due to a defective or incorrect item. We recommend using a trackable shipping service.

6. Contact Us

For any questions about returns or your order, contact:
vinato@vinato.top